An enterprise product of iMark Infotech

Run the whole project
enquiry to possession

Realtix360 is a real-estate CRM for Indian developers. Portal leads, presales calling, site visits, cost sheets, bookings, collections and the customer handover run in one system — with RERA, GST and TDS rules applied where the money moves.

Multi-tenant · Role-based access · Audit trail on every money and status event

realtix360.com/leads

Lead detail

3 BHK enquiry · Tower B

Source: 99acres · 1 duplicate merged

Hot

Rule score

82

Budget, locality, source, response time

AI score

67

Model read of the same lead

Priority for this org is driven by the rule score. Both stay visible, so a disagreement is a conversation — not a mystery.

Illustration of the lead scoring panel

One system, one record

  1. Lead capture
  2. Scoring & assignment
  3. Presales calling
  4. Site visit
  5. Cost sheet
  6. Booking
  7. Collections
  8. Possession

Lead scoring

Two scores. You choose which one decides.

Every other CRM hands your sales head one number and asks them to trust it. Realtix360 computes two, and shows both on the lead.

The rule score is deterministic — built from criteria your team set, and you can read exactly why a lead landed where it did. The AI score is an independent read of the same lead. Your organisation configures which of the two sets HOT, WARM and COLD priority.

When the two disagree, that is information: it tells you where your rules have drifted from what is actually converting.

Rule-based

Deterministic and auditable. Same lead, same inputs, same score — every time, and always explainable to the person being held to it.

AI

A second opinion on the same lead, sitting beside the rule score rather than quietly replacing it.

Your call, per organisation

Pick the score that drives priority and assignment. Switch it when your data tells you to. Nothing is hidden behind a black box you cannot argue with.

Platform

What Realtix360 actually does

Sales, presales, inventory, pricing, collections, channel partners and compliance — on one tenant, with one audit trail.

Lead capture & deduplication

Enquiries pulled in from 99acres, MagicBricks, Housing and IndiaMART, plus Meta and Google lead ads. Duplicates are caught at capture, so one buyer is one lead.

Dual lead scoring

A deterministic rule-based score and an AI score, shown side by side. Your org decides which one drives HOT / WARM / COLD priority.

Presales & call centre

Browser softphone, click-to-call, consented call recording, dispositions and a live calling queue for the presales floor.

Site visits

Scheduling with automated T-1 day and T-2 hour reminders, and structured feedback captured against the visit.

Inventory

Project → Tower → Floor → Unit hierarchy with bulk unit generation, a unit status lifecycle and holds that expire on their own.

Pricing & cost sheets

RERA carpet-area basis, floor rise, PLC, facing and corner premiums, offers and a GST engine. The cost sheet is frozen onto the booking, so an agreed price is reproducible years later.

Bookings & agreements

EOI → Booking → Agreement → Registered → Possession, with the RERA s.13 10% booking cap enforced before the record saves. Allotment letters generated from the booking.

Payments & collections

CLP milestone payment plans, milestone-triggered demand letters, receipts, a double-entry insert-only ledger, Razorpay and automated overdue reminders.

Cancellation & refund

Cancellations run through MahaRERA forfeiture tiers, so the refund figure is derived from the rules rather than negotiated in a spreadsheet.

Approval chains

Discounts and price deviations route through approval chains with configurable per-role bands, instead of arriving as an email nobody can find later.

Channel partner ecosystem

Partner onboarding with PAN / GST / RERA KYC via SurePass and DigiLocker, timestamped lead registration for attribution, commission slabs, payout runs with TDS 194H and GST, and a partner portal.

Customer portal

Buyers see their bookings, payment schedule, documents, construction updates and possession status — without calling your sales team for a statement.

Built for India

Compliance where the money moves

Not a reporting add-on bolted on at quarter end. The rules run at the point of the booking, the receipt and the payout.

RERA Section 13

The 10% booking cap is enforced in code, not in a policy document.

RERA escrow & filings

Escrow split on collections and the quarterly filing data set.

GST & e-invoicing

GST computed by the pricing engine and carried into e-invoicing.

TDS 194-IA & 194H

Buyer-side TDS on consideration and 194H on channel partner payouts.

PMLA

Cash-threshold controls, with the decision written to the audit log.

Audit trail

Every money and status event is recorded, on an insert-only ledger.

Realtix360 helps you apply these rules consistently. It does not replace your legal, tax or RERA advisers — see our terms for the full position.

The company behind it

Realtix360 is built by iMark Infotech

iMark Infotech Pvt. Ltd. has been building digital and software systems since 2001, from its headquarters in Chandigarh and offices across four countries. Realtix360 is its enterprise product for Indian real-estate developers — the same engineering team, applied to one industry end to end.

See it against your own project

Start on the 14-day free trial — no credit card. Or walk us through your inventory and payment plan, and we will show you the same flow on your numbers.

Plans from ₹4,999/month. GST extra.